Small Business Support

Hume City Council is committed to supporting local businesses during this time and will continue to keep you updated on relevant and important information following advice from the Victorian Government and Federal Government regarding the coronavirus disease (COVID-19).

We understand this is a difficult time for many and hope that by providing you with relevant and useful information it will assist in keeping you focused and inspired.

There is a wide range of information, resources and tools available to assist and navigate you through the current challenges. Information and advice changes daily, so we have developed a “Together in Business Page”.   Please check this page regularly and also subscribe to our eNewsletter.  



The Hume Business E-Update is a monthly e-newsletter compiled by the Economic Development Department which shares timely and relevant information for businesses along with upcoming event details. Subscribe to the list here

Content provided on this page has been sourced from various local, state and federal agencies and regulatory bodies.  Hume City Council is not responsible for the accuracy or reliability of content on linked web sites.   

Starting a Business

Starting a small business is an exciting time, and whilst you will have dreams and aspirations, there are some less fun parts to organise. Some of these are listed below and include but are not restricted to: registering your business name, obtaining relevant licences and permits, and registering your business for taxation purposes.

If you require assistance in establishing a home based, retail or a small business in Hume, please call our Economic Development Team on 9205 2200 or email  Our team can assist and guide you through the process if any of the information below is unclear.

First point of call

As a first point of call when starting a business in Hume it is important to check the Hume Planning Scheme. The Planning scheme is made up a series of maps and ordinances, and depict where the zones and overlays apply. Whether you are planning a business from home, a retail shop or business of any nature, large or small, you need to check that you are able to establish and conduct that business from the proposed location.   For further information refer to the paragraph below under licences and permits.

Once you are confident that you can establish the business, there are a number of legal obligations that you need to abide by. For your convenience we have listed these below.

Legal Obligations

Registering a Business 

A business name is the name your business operates under. You need to register a business name if you conduct business under a name other than your own.   This link will set you on your way to registering your new business.

Understanding and registering for taxes

Understanding your tax requirements is essential for any business. Your business tax obligations will vary according to the type of business you run, the number of employees you have and benefits you offer.  This link provides a Tax Topic which contains information on how to lodge and pay your taxes as well as help you understand the different types of taxations that may apply to your business. 

Licences and Permits

It is important to have the correct business licences and permits required to legally operate your small business. This page can help you find business licence and permit information from the federal, state and territory governments.

As you have visited our council page, and may be considering operating a business within Hume, we recommend you check the Hume Planning Scheme. Please contact our Economic Development Department with any specific question that you may have.

Employing People

Good employees can be your greatest asset, and possibly your greatest cost. Recruiting and keeping the right people can play a big role in achieving business success, so it's important to plan ahead when taking on employees.  If you are ready to employ people to work with you, this page will  help you understand your responsibilities when dealing with staff, contractors and customers.

Fair Trading

Australian federal and state laws protect you, your business and your customers from unfair trading practices. These laws, together with industry Codes of Practice, help your business operate fairly and competitively, and make sure your customers are properly informed and protected. 

Retail Leases

The Victorian Small Business Commission (VSBC) has released an information brochure (fact sheet) Important Facts for Tenants to replace the previous information brochure on retail leases. This new fact sheet simplifies important information for tenants to assist them in deciding whether to enter into a lease. If you are considering entering a commercial lease or retail property lease for your business, this checklist may be of assistance.  

Marketing & Promotion

Market Research

Market research is a valuable tool for all businesses. Statistics and other market research data help you make informed decisions about the marketing of your business. Using market research, you can understand your potential customers and their needs, as well as what your competitors are doing.  

Online Business

Marketing your business online through a website, blog, e-marketplace, or social media account can help you reach a larger audience.  Find out how to create a successful online presence.Marketing your business online through a website, blog, e-marketplace, or social media account can help you reach a larger audience.  Find out how to create a successful online presence. 


If you're looking to start a business, buying into a franchise can be a good alternative to starting a unique venture. Similarly, if you're planning to expand your business, a well-managed franchising agreement can be an effective way of moving into new markets. 

Additional Support

Advice & Support in your State or Territory

When starting a business, you'll need to find out if there are specific rules and regulations that apply to each state or territory that you operate in.  Though there are a lot of pointers above, if you would still like to discuss your business idea with someone or you are not sure, the Australian Government provide a Advisory Services.  The Advisory Service will provide you with an experienced advisor or expert who can help solve business problems, connect you to funding and help grow your industry networks.

Grants and Financial Assistance

Grants, funding programs and industry assistance are available from the federal, state and territory governments. This page provides information on what grants and other assistance is available for starting and expanding your small business, research and development, innovation and exporting.  When searching for funding, keep in mind that you’ll generally need to meet certain criteria to be eligible, and that aside from funding assistance, many programs can help your business by building your skills and knowledge.

Hume City Council facilitate a number of training programs that will assist you, including free mentoring services.  Drop us an email at or call on 9205 2350.

Importing and Exporting

Are you considering expanding your business by importing or exporting goods? There are strict regulations on importing and exporting goods, so it is vitally important that you find out what applies to you.


Developing your skills and the skills of your employees can help to keep your business competitive. Investing in skills and training can increase productivity and innovation, help you attract and retain high quality employees and improve customer satisfaction.

New Enterprise Incentive Scheme (NEIS)

The New Business Assistance with NEIS provides personalised support to help you become a self-employed business owner. There are 8600 places available nationally each year, delivered by a network of 21 NEIS providers.   Applications can be made at anytime.

Exiting a Business

Exiting or leaving your business with no plan can be stressful. Whether you leave your business for professional or personal reasons, make sure you plan ahead.   The reasons for closing your business can be varied and include:- selling, closing, dissolving the company or bankruptcy and this website will guide you through this process, and help make it as less stress free as possible. 

Updated : 3:51 PM, 3 July 2020

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